In order to run courses using Knowledge Point in Internet Explorer,
there are several browser security settings that must be checked.
If you receive an error message when you try to run a course, or if a course
does not appear correctly, please check through the following steps to
ensure that Internet Explorer has been properly configured.
Installation of the Flash 7.0 plug-in
Courses require the Adobe Flash plug-in to run successfully.
If you receive an error message saying that the Flash plug-in is not installed
visit the Adobe web site to install the latest Flash player:
http://www.adobe.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash
Enabling the Atlantic Link Signed ActiveX Control
Atlantic Link have developed a signed ActiveX control to allow advanced keyboard interaction to take place for systems training courses. This plug-in has been signed with a digital certificate, which certifies the validity of the code.
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Note: The installation of the ActiveX control can be disabled on the e-learning server if required.
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To allow the Atlantic Link ActiveX control to be installed, follow the
following steps:
Open Internet Explorer.
On the Tools
menu, click Internet Options.
On the Security
tab, click Custom Level.
Set 'Download signed ActiveX controls' to Enable.
Set 'Run ActiveX controls and plug-ins' to Enable.

Set 'Script ActiveX controls marked safe for scripting' to Enable.

Click OK
to save the changes.
In order for files to be opened from Content Point (e.g. Word or Excel
files), the File download setting must be enabled.
To enable file downloading:
Open Internet Explorer.
On the Tools
menu, click Internet Options.
On the Security
tab, click Custom Level.
Click Enable
under the File download option.
Click OK
to save the changes.
Showing pictures on a web page
Pictures must be set to display in your browser in order to use the
learning management system.
To set pictures to display:
Open Internet Explorer.
On the Tools
menu, click Internet Options.
Click the Advanced
tab.
Ensure a tick is in the 'Show Pictures' check
box.
Click OK
to save the changes.
For Internet Explorer 6 SP2 (all Windows XP SP2 computers), your browser will need to be configured to allow pop-up windows.
To enable pop-up windows:
Open Internet Explorer.
On the Tools
menu, click Internet Options.
On the Security
tab, click Custom Level.


Ensure that the above three options are set as
shown.
Click OK
to close the box.
Click OK
again to save the options.
JavaScript needs to be enabled to allow courses to run.
To enable JavaScript:
Open Internet Explorer.
Select Tools
then Internet Options.
Select Security
then Custom Level.
Set 'Active scripting' to Enable.
Click OK to save the changes.
Adding your e-learning server as a Trusted Site
To allow courses to run correctly, your e-learning server may need to
be added as a Trusted Site in Internet Explorer. This
will allow courses to run correctly but will not compromise your computer’s
security.
To add your e-learning server as a Trusted Site:
Open Internet Explorer.
Click Tools
from the menu and select Internet Options.
Click on the Security
tab.
Click on the green icon for Trusted Sites and
click the button below it that says Sites.
Type in the address of your e-learning server,
e.g. http://81.201.138.81/atlantic.
Uncheck the box that says Require server verification
for all sites in this zone.
Click the Add
button.
Click OK.
Click OK again to save the new settings.
If you have further queries about preparing Internet Explorer to run courses, please contact Technical Support by email at: support@atlantic-link.co.uk.